Your monitoring professionals can aid in streamlining an emergency
An alarm may be troubling when they sound off -- particularly if they go off when you’re asleep. But if you have a monitored alarm system, You only have to worry about one thing: getting your family to a safe place.
This is because your monitoring team also responds to your triggered detectors. In seconds, they will reach out to you to ensure you and your family are secure and help assess the scene. Then, they will contact emergency departments and send them to your home. Your monitoring team can even help guide you through your situation if you need to know the next step.
Monitoring secures more than your home security system
Your Palm Springs monitored alarm system covers more than an intrusion. Your smart home might react to fire, carbon monoxide, or water damage with the added components. By placing a monitored fire alarm or smoke detector, you can receive emergency responders to answer no matter if you're home or out. Your monitoring specialists can even answer to health-related situations -- like chest pains or a slip -- with a monitored medical pendant.
Emergency services arrive faster with a monitored alarm system
Your monitoring team will react to any tripped alarm within moments. They'll first contact you to ensure that you're out of harm’s way and then will organize emergency personnel on your behalf. This streamlined approach is far quicker than calling 911 yourself after you rounded up your loved ones and moved to safety. Seconds count in home security, and Vivint makes sure you get help quickly!
Monitoring is vigilant of your home 24-hours a day
Unfortunately, a loud alarm sound doesn’t matter much when you’re not home. However, your Vivint monitoring team is always on alert every hour of the day, every single week, all year long. They'll respond to any alert that you cannot and will also keep you in-the-know every step of the way. That's nice when you're at work and can rush home after receiving an alert, but it's essential when you're traveling and can't quickly get back to handle the situation.